Frequently asked questions (FAQ)

FAQ therapeutic:

How often should I train with HeadApp?
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Using HeadApp for stroke patient (with problems in fine motor skills): Which input device/monitors do you recommend?
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Can I also operate HeadApp with a keyboard?
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A patient works at home with a home training therapist’s license. How can you prevent the patient from “blocking” a workstation even after the end of treatment by continuing to use HeadApp?
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FAQ technical:

How many data are transferred from the Internet when using HeadApp?
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I have a HeadApp Professional subscription. On how many devices can I install HeadApp?
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I have a HeadApp Professional subscription. On how many devices can I install HeadApp?
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Are there any minimum requirements for hardware, processor, memory, screen resolution, pixels and format 4: 3 or 16: 9 (10)?
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We would like to use HeadApp Professional in our clinic / therapy practice with several clients. Does each client need an own email address, his/her personal one?
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My Android tablet says when I go to HeadApp, the app is “maybe not optimized for my device”. What does this hint mean?
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How do I switch between Home version and Professional version
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